Commonly Asked Questions
Frequently Asked Questions (FAQ)
Everything You Need to Know About Buying Kratom Online from I Am Plant Based LLC
What is Kratom?
Kratom (Mitragyna speciosa) is a tropical tree native to Southeast Asia, known for its naturally occurring alkaloids, particularly mitragynine and 7-hydroxymitragynine. Kratom has been traditionally used for its natural, plant-based properties. It is commonly available in powder, capsule, and extract form.
Is Kratom Legal in My State?
Kratom is legal in many parts of the United States; however, some states and municipalities have restrictions or bans. We do not ship kratom products to the following locations:
- Alabama
- Arkansas
- Indiana
- Rhode Island
- Vermont
- Wisconsin
- Sarasota County, FL
- San Diego, CA
- Denver, CO
- Union County, MS
- Jerseyville, IL
- Oceanside, CA
Before purchasing, please check your local laws. I Am Plant Based LLC complies strictly with all state and local kratom regulations.
What Types of Kratom Do You Sell?
We carry a wide selection of high-quality kratom strains, including:
- Green Vein Kratom (e.g., Green Maeng Da, Green Malay)
- Red Vein Kratom (e.g., Red Bali, Red Thai)
- White Vein Kratom (e.g., White Borneo, White Maeng Da)
- Specialty Blends & XL Jumbo Capsules
- Bulk Kratom Powder and Capsules
All of our products are lab-tested for purity and alkaloid content to ensure you receive safe, potent, and consistent kratom every time.
What Are XL Jumbo Kratom Capsules?
Our XL Jumbo Kratom Capsules are extra-large capsules filled with a higher dose of kratom powder, providing a more convenient way to take kratom with fewer capsules. They are ideal for experienced users who prefer a stronger and more efficient delivery method.
Is Kratom Approved by the FDA?
No. Kratom is not approved by the U.S. Food and Drug Administration (FDA) for human consumption. It is sold by I Am Plant Based LLC for external, botanical, and research purposes only. We make no medical claims and do not promote kratom as a treatment, cure, or supplement.
How Should I Store Kratom Powder or Capsules?
To preserve freshness and potency, store your kratom in a cool, dry place, away from direct sunlight and moisture. Keep it sealed in its original packaging or an airtight container.
Do You Lab Test Your Kratom?
Yes. All kratom sold by I Am Plant Based LLC is independently lab-tested for:
- Microbial contaminants
- Heavy metals
- Alkaloid profile
- Purity and cleanliness
We believe in transparency and safety for all our customers.
How Long Does Shipping Take?
We ship orders Monday through Friday, excluding holidays. Most orders are processed within 1–2 business days, and tracking information is provided via email. Shipping times depend on the method chosen and your location.
We only ship kratom where it is legal and reserve the right to cancel orders going to restricted areas.
What Is Your Return Policy?
We accept returns only if there is an error on our part. Products must be unopened, and you must provide a photo of the original paper invoice. No returns, refunds, or exchanges are accepted for opened products, missed discount codes, or changed preferences.
Please refer to our full Return Policy page for more information.
Can I Buy Kratom in Bulk?
Yes! We offer bulk kratom powder and capsules at discounted prices. Whether you’re a regular user or looking to stock up, our bulk options provide great value while maintaining high quality.
Is There a Minimum Age Requirement to Purchase Kratom?
Yes. You must be 21 years or older to purchase kratom from I Am Plant Based LLC. By ordering from our site, you confirm that you meet this legal age requirement.
How Can I Contact Customer Service?
You can reach our customer service team by:
- Email: iamplantbased@gmail.com
- Phone/Text: (702) 637-3620
- Messenger/Live Chat (if available on the site)
We’re here to help with any questions about your kratom order, shipping, or product selection.